Sleek Black Watch

Cleaning : : Gently wipe the surface with a soft damp cloth, avoiding the use of chemical cleaners. 

Care : Avoid exposing the watch to extreme temperatures or humid environments to prolong its lifespan. 

At XDream Venture, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not entirely satisfied with your purchase, we're here to help.

Returns:

• You have 14 days to return an item from the date you received it.
• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• Your item needs to have the receipt or proof of purchase.

Refunds:

• Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
• If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping:

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

Contact Us:

• If you have any questions on how to return your item to us, contact us at xdreamventure@gmail.com.

Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to resolve the issue as quickly as possible.

Policy Changes:

• We reserve the right to modify this Return & Refund Policy at any time. Changes and clarifications will take effect immediately upon their posting on the website.

Delivery Time:

• We aim to process your order as quickly as possible and ship it within 7 business days after order confirmation. Upon shipment, you will receive a confirmation email with tracking information.

Shipping Costs:

• We offer standard shipping and expedited shipping services. Shipping costs vary based on your order total, delivery address, and selected service. You will see the exact shipping cost at checkout.

Lost or Delayed Orders:

• If your order is lost or delayed during transit, please contact us. We will work with the shipping carrier to assist you in resolving the issue to the best of our ability.

Delivery Restrictions:

• Currently, we only offer delivery to specified regions. If your delivery address is in an area we cannot service, we will contact you to cancel the order and issue a refund.

Contact Us:

• If you have any questions about shipping information or need further assistance, please feel free to contact us. Our customer service team is here to help.